The VIP Difference
When you’re looking for a contractor to work on your home, communication and trust are key. We at VIP have a passion for helping our customers turn their houses into their dream homes.
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Licensed, Bonded, and Insured
Part of our commitment to our customers is through our credentials. We are a licensed general contractor,
with over a million in both liability insurance and workman’s comp insurance.
With VIP, you’ll receive a 2-year warranty, in writing, for all labor.
You’ll also receive all manufacturer’s warranty details for the materials included in your project.
If you have any questions about these items, please contact us today.
Why Choose VIP
Customer Service and Communication
With VIP, you always know the status of your project. We focus on providing you with the best customer service. Exceptional communication leads to long-term relationships – we want your home repair or remodeling experience to be unmatched.
Customer Service and Communication
With VIP, you always know the status of your project. We focus on providing you with the best customer service. Exceptional communication leads to long-term relationships – we want your home repair or remodeling experience to be unmatched.
Reliability
VIP works with only the best contractors and suppliers. When we tell you the timeline of a project, we do everything in our power to maintain that schedule – sometimes at our expense! Our reliability provides you with peace of mind.
Reliability
VIP works with only the best contractors and suppliers. When we tell you the timeline of a project, we do everything in our power to maintain that schedule – sometimes at our expense! Our reliability provides you with peace of mind.
Quality
Every project completed by VIP is guaranteed to meet the highest quality standards. Our philosophy: Cutting corners is unacceptable. With VIP, you get the best materials for your budget, and the highest quality product and result.
Quality
Every project completed by VIP is guaranteed to meet the highest quality standards. Our philosophy: Cutting corners is unacceptable. With VIP, you get the best materials for your budget, and the highest quality product and result.
Efficiency
VIP Home Solutions is a lean organization. We’re not bogged down with departmental layers and bloated timelines. From start to completion, you receive prompt, courteous communication and frequent updates on the status of your project.
Efficiency
VIP Home Solutions is a lean organization. We’re not bogged down with departmental layers and bloated timelines. From start to completion, you receive prompt, courteous communication and frequent updates on the status of your project.
Personal Touch
We believe that by hiring VIP, you’re not just paying for a job, you’re beginning a relationship. Our goal is to collaborate with you through the life of your home. For any home improvement need, we want to be the company you call first.
Personal Touch
We believe that by hiring VIP, you’re not just paying for a job, you’re beginning a relationship. Our goal is to collaborate with you through the life of your home. For any home improvement need, we want to be the company you call first.
What VIP Customers Are Saying
1). They installed a fence on my property and rather than ensure the posts were securely set, they instead nailed it to the fence behind it. I found this out about 6 months after the fence was installed as it started to bow at the point at which the fence was nailed to the fence behind it. After many discussions with Jim, the owner, I insisted that they refund me my money. They eventually did, however they stated they will not take the current fence down which they should have.
2). They installed 2 replacement windows, however, 2 yrs 8 months later, it was determined that the jamb was compromised but they never informed me at the time of installation and rather caulked it. We all know how long caulk lasts and I was concerned with mold growing and other issues. In addition, the window was put in too tight causing a bow in the window. When I went to Jim, the owner, and expressed my dissatisfaction, he said he felt caulking was enough and would not agree to refund me a portion of the window that I paid to have this issue fixed.
I can’t express my dissatisfaction with the company and would never refer anyone for any services they offer.
When the plumber/ tile worker came to do the work it was done differently. To start the gentlemen was nice but did not seem prompted on what work he was supposed to be doing. He also struggled to speak English so this made it hard for my wife and him to communicate on what was supposed to be done. In the end he removed just 6 tiles, fixed the leak, patched just that section of the wall using a piece of wood and expanding foam, then replaced the 6 tiles. It took him about 4 hours.
When it was time to pay for the work I explained to Raine that my wife an I were not happy with the repair not matching what he had explained. I explained that we did not think the quality and extent of work matched the quoted price, and he did little to remedy the situation. I'll admit the wording in the contract was vague so I'll take this as a learning experience for future work. Despite nice staff I cannot say we are impressed with VIP. I do not recommend using them for repairs.
Update:
I want start by making sure it is clear that all individuals mentioned were professional and nice. Just a few hours after paying for the work and writing my original review I received a call from the owner of VIP. He wanted to personally understand why we weren't happy with our experience. We had a great conversation about how things could be better in the future. This type of service is what you get with a smaller local business and goes a long way. It wasn't just a paycheck for them. They take pride
in what they do and want happy, long term, repeat customers. We came to an agreement that was fair for everyone and he made it very clear that I could leave my review negative, amend it, or delete it. I was in no way pressured to give this update. Was there some miscommunication for our project? Yes. However, the response of VIP is top notch and they deserve the praise. I can now say I trust this company, appreciate what they stand for, and you should give them a chance to do the same for you. I recommend chatting with VIP for their services.
And a superior quality product. VIP will exceed your expectations on all levels. Give them an opportunity to show you why they are consider to be the Best in the Business !!.
Latest VIP Updates
Below you can find the latest updates of our business.
VIP-Home Solutions Sees Business Booming
VIP Home Solutions2021-03-13T18:28:23-05:00November 21, 2020|
Some Before and After Pics
VIP Home Solutions2021-03-13T18:28:23-05:00November 21, 2020|
The Most Common Roofing Types in Our Area and Their Costs
Jason LeFavour2025-01-08T13:01:03-05:00January 14, 2025|






















